Sparkreel 支持
我们通常在 1–2 个工作日内回复。/ We usually reply within 1–2 business days.
联系我们 / Contact
请附上你的 iOS 版本和问题的简短描述，截图会很有帮助。/ Please include your iOS version and a short description of the issue. Screenshots help a lot.
常见问题
怎么玩？
Sparkreel 是一台烟花老虎机：拉杆让转轮停下，连线得分，头顶夜空放烟花换喝彩分。每一格烟花弹都可以亲手装进弹带、调整顺序——构筑与微操是核心深度。巡演模式含 3 镇 × 3 晚；还有每日夜市、无尽夜与改装挑战。App 内有简要教程，无需账号。
哪些内容免费？Pro 有什么？
免费层含第一镇完整体验、每日夜市永久免费与 2 位机匠。Sparkreel Pro 是一次买断 $4.99（不是订阅）：解锁第二、三镇、全部 5 位机匠、无尽夜、改装挑战、灯会 10 阶与完整图鉴。全程无广告、无追踪。
如何恢复购买？
打开 App 内「设置」或付费页，点「恢复购买」，使用当初购买时的同一 Apple 账户即可。需联网，由 Apple 校验。
我的数据存在哪里？如何删除？
只存在你的设备本地（UserDefaults 与 Application Support JSON）。删除 App = 永久删除全部进度与设置。我们不运营服务器，也无法帮你找回数据。
需要联网吗？
核心游玩不需要。仅在购买或恢复 Pro、以及可选 Game Center 排行榜时需要联网（分数由 Apple 托管，我们不运营服务器）。
Game Center 是什么？
可选功能：登录系统 Game Center 后，可将每日夜市等模式的分数提交至 Apple 排行榜。只发送分数，不发送聊天或个人资料。不启用时游戏完全离线可玩。
这是真钱赌博吗？
不是。Sparkreel 是模拟赌博玩法：赌注与奖励仅为局内喝彩分与局内金币，不能兑换真钱或任何现实财物。概率可在 App 内随时查看。
年龄分级适合谁？
因含模拟赌博（转轮、概率、局内下注），App Store 年龄分级预计为 16+ 或 18+（因国家/地区而异）。商店页面元数据保持适宜展示；请家长依分级与「屏幕使用时间」判断是否允许未成年人安装。
需要订阅吗？
不需要。免费层可长期游玩，Pro 为单次买断，无订阅、无广告。
FAQ (English)
How do I play?
Sparkreel is a firework slot machine: pull the lever, match lines for points, and launch fireworks in the night sky for applause score. You hand-load and order every firework shell on the reel — building your belt is the core depth. Tour mode covers 3 towns × 3 nights; Daily Market, Endless Night, and Mod Challenge are also available. A brief tutorial is in the app. No account required.
What is free and what does Pro include?
The free layer includes the full first town, Daily Market free forever, and 2 artisans. Sparkreel Pro is a one-time $4.99 purchase (not a subscription): unlocks towns 2–3, all 5 artisans, Endless Night, Mod Challenge, 10 lantern ranks, and the full codex. No ads, no tracking.
How do I restore my purchase?
Open Settings or the paywall in the app and tap “Restore Purchases”, using the same Apple ID as the original purchase. A network connection is required; Apple verifies the transaction.
Where is my data stored? How do I delete it?
Locally on your device only (UserDefaults and JSON in Application Support). Deleting the app permanently deletes all progress and settings. We do not run servers and cannot recover your data.
Do I need a network connection?
Not for core gameplay. You only need the network when buying or restoring Pro, or when using optional Game Center leaderboards (scores are hosted by Apple; we do not run servers).
What is Game Center?
Optional: if signed in to Game Center, you can submit scores from Daily Market and similar modes to Apple leaderboards. Only scores are sent — no chat or personal profile data. Without Game Center, the game is fully offline.
Is this real-money gambling?
No. Sparkreel uses simulated gambling mechanics: wagers and rewards are in-game applause points and in-game gold only. They cannot be exchanged for real money or anything of monetary value. Odds are always viewable in the app.
What age rating applies?
Because of simulated gambling (reels, odds, in-game betting), the App Store age rating is expected to be 16+ or 18+ depending on country/region. Store metadata stays appropriately presented; parents should use ratings and Screen Time settings before allowing minors to install.
Do I need a subscription?
No. The free layer is playable long-term, and Pro is a single one-time purchase. No subscription, no ads.